International Call Center

We are HealthWatch “A Fresh Perspective on the future of Health.”

HealthWatch provide International Healthcare BPO & KPO Services, ECG/EKG Interpretation Services, 24/7 Cardiac Monitoring Services, Holter Monitoring and ABP Monitoring Services

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INTERNATIONAL HEALTHCARE CALL CENTER SERVICES

Managing patient engagement plays an increasingly critical role in the ability of healthcare providers to keep up with the growing demand for quality services and meet transparency for regulatory and legal compliance. An aging population requiring greater levels of care — combined with rapid changes in technology — is driving healthcare providers to look for ways to operate more efficiently, while still delivering high standards of patient care.

Optimizing the Healthcare Experience with HealthWatch

HealthWatch enables healthcare organizations to deliver measurably better member experiences through every interaction thus reducing costs and improving regulatory compliance in the process. Whichever channel patients choose, HealthWatch uniquely enables your teams to understand context and the reason for each and every contact — applying knowledge, account history and best practices to resolve any issue. HealthWatcH evaluates skills and availability, and connects your patients to the best available resource.

HOW DOES IT WORK?

The key things that companies consider before outsourcing the services to an outsourcing vendor is their past work experience, reliability, cost competitiveness, systems in place and their approach towards work.

At HealthWatch, we always strive to create value to all our customers by following a simple and cost effective outsourcing process. This outsourcing process enables us to ensure the smooth transition and the quick completion of the outsourced project in promised time and predetermined budget.

  • Establish Contact
  • Understanding your outsourcing Requirements
  • Deciding on pricing and signing agreements
  • Executing the Project

OUR INBOUND CALL-CENTER SERVICES INCLUDE:

  • Customer Support & Technical Help Desk Support
  • Business Intelligence & Internet Marketing
  • Cross Selling and Up Selling
  • IT Consulting and Software Development
  • Phone Answering & Order Taking
  • Resolution of Billing Queries
  • Chat and Email Support

OUR OUTBOUND CALL-CENTER SERVICES INCLUDE:

  • Appointment Setting
  • Lead Generation and Qualification
  • Business Intelligence
  • Service and Product Promotion
  • Information Validation
  • Market Research, Surveys and Analytic
  • Debt Collection

What Makes HealthWatch Different from Other Call Center Outsourcing Companies?

Flexible and Independent

HealthWatch Call center services are customizable to the specific provider needs. Our services allow ITDF’s, hospitals and doctors office to implement and maintain their unique standards and procedures with the team working for them overseas as HealthWatch provides dedicated trained team for every clients independently

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Dedicated Voice and Accent Training

HealthWatch provides dedicated voice and accent training to all its call center staff to make them fit to country specific requirements

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Resonable pricing

HealthWatch understands the need of reasonable pricing for the outsourcing services. Along with quality and timely services price remains a major factor in outsourcing, with no volume commitments and limits HealthWatch pricing is the best in this class.

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Vast experience and expertise with dedicated to Healthcare Services

HealthWatch call centre team consist of experianced professionals who can deliver the services in a highly competitive and quality environment. HealthWatch’s specialized and focused services in healthcare make all the differences

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24/7/365 Days Support

The HealthWatch Call Centers are available 24/7/365 days to assist clients, working in all time zones increase compliance and provide more flexible support

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HIPPA Complaince environment

At HealthWatch, we go out of the way to ensure that security and confidentiality in client relationships are met perfectly. Write to us to know more in detail about our HIPPA security

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  • WHATS OUR DOCTORS SAYS

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    FRED ALBERT,
    LUNG PATIENT

  • WHATS OUR DOCTORS SAYS

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    FRED ALBERT,
    HEART PATIENT